Amazon Connect

AWS Contact Center

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Public cloud customer contact center service

Amazon Connect

Public cloud customer contact center service

AWS Contact Center
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Amazon Connect

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Contact Center

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Cisco

Contact Center
Linking an internal network to an AWS Direct Connect location

AWS Direct Connect

Linking an internal network to an AWS Direct Connect location

AWS Networking & Content Delivery
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AWS Direct Connect

Conact Center

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Cisco

Conact Center
Connect Amazon VPC to remote networks

VPN Connection

Connect Amazon VPC to remote networks

AWS Networking & Content Delivery
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VPN Connection
Distributes incoming application traffic across EC2 instances in multiple Availability Zones

Classic Load Balancer

Distributes incoming application traffic across EC2 instances in multiple Availability Zones

AWS Networking & Content Delivery
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Classic Load Balancer
Virtual network on the cloud

Amazon VPC

Virtual network on the cloud

AWS Networking & Content Delivery
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Amazon VPC
Distributes incoming application traffic across EC2 instances, in multiple Availability Zones

Application Load Balancer

Distributes incoming application traffic across EC2 instances, in multiple Availability Zones

AWS Networking & Content Delivery
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Application Load Balancer
Routes user to edge locations with lowest latency

Amazon CloudFront

Routes user to edge locations with lowest latency

AWS Networking & Content Delivery
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Amazon CloudFront
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