Frequently asked questions

If I share a drawing and then move the drawing to a folder, will it affect other users?

If the drawing is a private drawing at Home, then it will not affect other users. Each user is free to organize or move a drawing to any folders without affecting another user.

If the drawing is in a Team, then the entire team will be affected.

What happens if a user trash the drawing I shared to them?

If an Owner trash a drawing, then the shared drawing will also be trashed for other users.

Otherwise, the drawing will only be trashed for that particular user who trashed the drawing, while all other user will not be affected.

Can a user create a new drawing from shared drawing?

Yes. All users with Owner or Edit and share permissions can duplicate a drawing.

How to check if the drawing belongs to personal or team in the editor?

By hovering over the icon next to Vecta.io at the bottom left of the editor, users can now see whether the drawing belongs to team and which team, or if it's a personal drawing.

Drawing from a Team
Drawing from a Team
Personal Drawing from Home
Personal Drawing from Home

I have a suggestion I would like share with Vecta. How can I contact you?

We 'd love to hear from you as we are always looking for ways to make Vecta better for our users.

To reach us, you can send us an email at [email protected]

How to delete my account?

If you wish to have your account deleted, you may submit your request directly to us at [email protected] and we will take care of it for you.

Please note that all data will be erased upon the removal of your account.

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